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How 918kisskaya Handles Your Privacy

Your account information and payment activity — including transactions through Touch 'n Go eWallet, Boost, and GrabPay — are handled under a clear data policy built for Malaysia.

Account Data ProtectionLocal Payment PrivacyYour Right to AccessCookie ControlsData Retention Policy

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PRIVACY CONTACT

Reach Us About Your Data

If you want to review, correct, or remove personal data held on your account, our support team handles these requests directly. You can reach us through live chat, email, or your account dashboard — responses to data requests are handled separately from general account queries to keep things moving without delay.

Live Chat Start a live chat session from your account dashboard. Data access and correction requests are flagged to our privacy team and handled within the same session where possible.

Email Support Send your data request to our support email address listed in your account settings. Include your registered contact detail so we can verify your identity before processing.

Account Dashboard Log in and head to account settings to review the personal details we hold, update your contact information, or submit a formal data removal request directly from your profile page.

What This Privacy Policy Covers

918kisskaya Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

918kisskaya collects personal data when you open an account, make a deposit, or contact our support team. This includes your name, contact details, device identifiers, and transaction records tied to payment methods such as Touch 'n Go eWallet, Boost, GrabPay, DuitNow, and FPX. We use this

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data to process your account, verify withdrawals, and keep your session secure across mobile and desktop. Data is not sold to third parties. Where we share information — for example, with payment processors to clear a DuitNow or FPX transfer — it is limited to what
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that processor needs to complete the transaction. Your data is stored on servers with SSL encryption, and access is restricted to authorised personnel only. This policy applies to all accounts registered and active where local law permits. If you are accessing the platform from a region
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where online gaming is subject to local restrictions, eligibility depends on the laws applicable in your location. We review this policy periodically; continued use of your account after an update means you have acknowledged the revised terms. For the current version, check this page directly.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are built into how we run every account on this platform. From the moment you register to every withdrawal you request, your data moves through encrypted channels and is handled under a consistent internal policy.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences from your browser settings at any time without affecting your account access.

Account Security

Your account is protected by password authentication and OTP verification on login and withdrawal requests. We do not store full payment credentials — only tokenised references returned by the payment processor after a Touch 'n Go eWallet or Boost transaction…

Data Retention

We keep account and transaction records for as long as your account is active and for a period after closure as required by applicable law. Once the retention period ends, personal data is deleted or anonymised from our systems.

Requesting Changes

To update your registered email, phone number, or request full account data deletion, contact support through live chat or email. Identity verification is required before any change is applied to your account record.

Common Questions About Your Privacy

Here are the questions we hear most often about how your data is handled on this platform. If your question is not covered here, reach out through live chat or your account dashboard.

We collect your name, contact details, device information, and transaction records. Payment data from Touch 'n Go eWallet, Boost, or GrabPay is handled by the respective processor — we only receive a transaction reference, not your full wallet credentials.

Yes. Log in, go to account settings, and submit a data access request. Our privacy team will compile your account and transaction records and send them to your registered contact detail after verifying your identity.

We share data only where necessary — for example, with payment processors like DuitNow or FPX to complete a transfer. We do not sell personal data to advertisers or unrelated third parties under any circumstances.

We retain records for a period after account closure as required by applicable law. Once that period ends, your personal data is deleted or anonymised. You can ask our support team for the specific retention period that applies to your account.

Contact us through live chat or email from your registered account. We will verify your identity first, then process the deletion request. Note that some records may be retained where required by law even after a deletion request.

No full payment credentials are stored on our servers. When you transact via Boost or Touch 'n Go eWallet, the processor returns only a tokenised reference. Your actual wallet PIN and account number never pass through our systems.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How 918kisskaya Handles Your Privacy

Reach Us About Your Data

How We Protect and Manage Your Information

Common Questions About Your Privacy

01 What personal data does 918kisskaya collect when I open an account?

02 Can I see all the data you hold on my account?

03 Does 918kisskaya share my data with other companies?

04 How long do you keep my account data after I close my account?

05 How do I request that my personal data be deleted?

06 Are my payment details stored on 918kisskaya's servers?

Privacy Policy

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